Brama Yachts and Catamarans is a fully bonded service operator. 

Payment

To secure your reservation, you are required to pay the full amount prior to the outing day. Confirmation of booking is made upon payment. Minimum numbers apply to some excursions and if this affects you, we will notify you as soon as possible.

Payment and Vouchers

We accept Online Payment: Visa, MasterCard, Maestro, Diners account made payable to Brama Yachts.

Price
We reserve the right to lower or raise our prices any time before the booking is confirmed. All charges unless otherwise specified in the booking confirmation are considered additional charges.

Alcohol Consumption 

Alcoholic drinks will be given after snorkeling time. The management reserve the right to cancel the snorkeling if ever alcoholic drinks are consumed before without prior notice.

Changes Made By You 

Any change in your arrangement after confirmation of booking should be notified in writing to us no less than 5 days before the outing. No penalty will be charged for the initial change only; there will be a fee chargeable for each subsequent change.

Cancellation by You

You, or any of your party, may cancel your booking at any time, via written notification to our office from the lead person on the booking, and applicable. Cancellation fees may be applied.

Cancellation/Refund Policy

Any modification or cancellation of a confirmed/PAID reservation for services will entail additional charges equivalent. These charges may include penalties, administration fees, and bank charges. Every service provider has its own cancellation policy and cancellation fee amount. Cancellation charges will be assessed.

Cancellation Fees
• If the booking is canceled on the scheduled date. 100% cancellation fee will be applicable.
• If cancellation is made 48 hours before the scheduled date, a 50% cancellation fee will be applicable.
• If cancellation is made between 1 week and 48 hours, a 25% cancellation fee applies.
• Weather conditions not suitable TO CLIENTS, 100% cancellation fee applies.
• If you cancel your reservation more than seven days before your departure, a single processing fee will apply.
• In the event of a no-show, your entire payment will be forfeited.

We reserve the right

To make changes or correct errors at any time both before and after our confirmation. Outings are subject to change for operational reasons. You will be informed of changes as quickly as possible before your departure as time allows.

To cancel your outing. For example, if the minimum number of clients required is not reached, it may be canceled. If we are unable to provide the booked arrangements, you will receive a full refund or alternative arrangements of comparable standard. We will not be held liable for any cancellation due to bad weather, natural disasters, other unforeseen circumstances, or other causes beyond our control or direct involvement.

If You Have a Complaint

Please report any problem that may occur during your trip to us within 15 days of your return by giving your booking number from our invoice and all other relevant details.

Insurance

At bramayachts.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by bramayachts.com, and how we use it. This policy is not applicable to any information collected offline or via channels other than this website. By using our website, you hereby consent to our Privacy Policy and Cookies Policy and agree to its terms.

Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account or a Quotation Form, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information
We use the information we collect in various ways, including:
• Provide, operate and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service
• Provide you with updates and other information relating to the website, and for marketing purposes
• Send you emails
• Find and prevent fraud
• Log Files

bramayachts.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, bramayachts.com uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

DoubleClick DART Cookie
Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.bramayachts.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL https://policies.google.com/technologies/ads.

Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of bramayachts.com Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on bramayachts.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that bramayachts.com has no access to or control over these cookies that are used by third-party advertisers. Some of the partners on our website may use cookies and has their own Privacy Policy on user data. For easier access, we hyperlinked to their Privacy Policies below.